Silk
Who we are
Weavira Private Limited (“Weavira”, “we”, “our”, or “us”) operates the website https://weavira.com. Weavira offers handwoven and handcrafted Indian textiles, including Sambalpuri and other traditional handloom products.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, create an account, place an order, contact us, or otherwise use our services.
Information we collect
When you use our website or purchase our products, we may collect information that you provide to us, including your name, email address, mobile or phone number, billing address, shipping address, account information, order details, and other information necessary to provide our services.
If you create an account, we may collect and store information such as your name, email address, phone number, password or authentication information, saved addresses, and order history.
Order and recipient information
When you place an order, we collect information necessary to process and deliver your order, including the customer’s name, recipient’s name, shipping address, email address, phone number, billing information, product details, and delivery instructions where provided.
If you purchase a product as a gift for another person, you may provide the recipient’s name, phone number, email address, and delivery address. The recipient’s information is used for purposes such as order fulfilment, delivery, and customer service relating to that order.
Providing another person’s personal information means that you confirm that you have the appropriate permission or authority to provide that information for the relevant purpose.
Email verification and account information
Where an email address is provided during an order or other interaction with Weavira, we may ask you to verify the email address before associating it with a Weavira account.
If an email address belongs to a recipient of a gift order, that email address will not automatically be treated as the purchaser’s personal account email address. Where applicable, we may use an email verification code or other authentication method to confirm control of an email address before linking it to an account.
Payment information
Payments made through our website may be processed by third-party payment service providers. Depending on the payment method used, these providers may collect and process payment information such as card, UPI, banking, or other payment details.
Weavira generally does not store your complete credit card, debit card, or other payment credentials on our servers. Payment information is processed by the applicable payment service provider in accordance with its privacy policy and security practices.
Information collected automatically
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, referring website, date and time of access, and information about how you interact with our website.
This information may be used to maintain website security, prevent fraud and abuse, improve website performance, understand how visitors use our website, and improve our products and services.
Cookies
Weavira uses cookies and similar technologies to operate, secure, and improve our website.
Cookies may be used to keep you signed in, maintain your shopping cart, remember your preferences, process orders, improve website performance, understand website usage, prevent fraud, and measure the effectiveness of our marketing activities.
Some cookies are essential for the website to function properly. Other cookies may be used for analytics, advertising, or other non-essential purposes where applicable.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.
How we use your information
We may use your personal information to:
- Create and manage your Weavira account.
- Process and fulfil your orders.
- Process payments through our payment partners.
- Arrange shipping and delivery.
- Send order confirmations and order updates.
- Verify your email address or account.
- Provide customer support.
- Process returns, exchanges, refunds, and cancellations.
- Prevent fraud, misuse, and unauthorized transactions.
- Maintain and secure our website.
- Improve our website, products, services, and customer experience.
- Understand customer preferences and website usage.
- Send promotional communications where permitted by applicable law.
- Comply with legal and regulatory requirements.
Who we share your data with
We may share relevant personal information with trusted third-party service providers where necessary to operate our website and provide our services.
These may include payment service providers, shipping and delivery partners, website hosting providers, email delivery providers, authentication providers, analytics providers, security providers, cloud service providers, and customer communication platforms.
These service providers may process personal information only to the extent necessary to provide their services to us and subject to applicable contractual, legal, and security requirements.
We may also disclose information where required by applicable law, regulation, court order, government authority, or legal process, or where reasonably necessary to protect the rights, property, security, or safety of Weavira, our customers, or others.
Marketing communications
Where permitted by applicable law, we may use your contact information to send communications about new collections, product launches, offers, festive collections, journal content, events, and other Weavira updates.
You can unsubscribe from promotional email communications at any time by using the unsubscribe option included in the communication or by contacting us.
Transactional and service-related communications, including order confirmations, payment notifications, delivery updates, account security messages, and important service notices, may still be sent when necessary.
Embedded content and third-party services
Our website may contain links to or integrations with third-party websites and services, including payment providers, authentication providers, social media platforms, analytics providers, delivery services, or other external services.
Third-party services may collect information about you, use cookies or similar technologies, or process your interaction with their services in accordance with their own privacy policies.
Weavira is not responsible for the privacy practices of third-party websites or services. We recommend reviewing the privacy policies of those third parties before providing them with your personal information.
How long we retain your data
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining transaction records, preventing fraud, resolving disputes, and complying with legal, tax, accounting, and regulatory requirements.
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.
Security of your information
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
What rights you have over your data
Depending on applicable law, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. You may also have the right to withdraw consent where processing is based on consent, object to certain processing activities, or request restriction of certain processing.
You may also unsubscribe from promotional communications at any time.
To exercise your privacy rights, please contact us using the contact information provided below. We may need to verify your identity before processing certain requests.
Children’s privacy
Our website is not intended for children who are not legally permitted to independently enter into transactions under applicable law. We do not knowingly collect personal information from children for the purpose of independently creating accounts or purchasing products.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
International data processing
Some of our technology, payment, hosting, communication, analytics, or other service providers may process information on servers located outside India.
Where personal information is transferred outside India, we take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection and privacy requirements.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
When we make changes, we will update the effective date shown at the beginning of this Privacy Policy. We encourage you to review this page periodically.
Contact us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us through the contact information available on our website.
Weavira Private Limited
Website: https://weavira.com
Last Updated: 6 October 2026